Operational Excellence Team Lead

About the role

As Operational Excellence Team Lead, your role is to build and lead a new team of Operational Excellence consultants, helping our clients accelerate and sustain their lean journey — ensuring a sustainable adoption of Fabriq.

You will work closely with other customer-facing departments and be a key internal reference for all lean and shopfloor performance topics.

Missions

🚀 Build and lead an Opex team

• Define the vision and operating model of the Operational Excellence team

• Recruit and coach a team of Opex consultants over time

• Build internal frameworks and playbooks to scale lean support across clients

💡 Act as the lean reference for our customers

• Support the sales team during the pre-sales phase to help them better guide and bring more value to prospects during the pilot project scoping phase

• Support the Implementation and Customer Success teams in their capacity to ensure the most valuable experience for the customer

• Facilitate workshops on problem-solving, standard work, visual management, and team rituals to help our customers improve their lean culture

🧭 Foster lean expertise across Fabriq

• Help Sales, Implementation, and Customer Success teams increase their knowledge on lean principles

• Challenge Product team on their vision: new features, lean modules, use case structuring

• Create high-value content with Marketing team: playbooks, templates, training materials, webinars

Profile & Requirements

Experience

• 10/12+ years in an industrial environment with a proven track record in lean deployment or continuous improvement. Black belt certification is a strong plus

• Background in consulting is a plus, but hands-on field experience is essential

• Strong experience with lean rituals and tools: Gemba, A3, visual management, 5S, PDCA, kaizen events, tiered meetings, etc.

• Prior experience in coaching or training operational teams

• Engineering master

Skills

• Strong communication and facilitation skills

• Ability to adapt lean methods to different operational realities and maturity levels

• Analytical, pragmatic, and impact-oriented

• Able to structure frameworks and scalable methodologies

Other

• Fluent in French and English

• Based in Paris (hybrid work model)

• Willing to travel occasionally to client sites (~30–40%)