People Ops Manager

About the job

Operational HR Management

• Manage the Office Manager on the People Ops scope

• Define priorities, structure workflows, and drive autonomy

• Implement follow-up rituals and ensure high-quality HR delivery

HR Operations & Payroll

• Oversee the entire employee lifecycle (onboarding → offboarding)

• Manage personnel administration (contracts, absences, working time)

• Oversee semi-outsourced payroll (input variables in Deel, ensure data accuracy)

• Act as the main HR point of contact for managers and employees

Employee Relations & Complex Situations

You are the go-to person for sensitive HR matters with high human and legal stakes.

• Manage employee/manager conflicts and individual performance situations

• Prevent and handle psychosocial risks and internal alerts

• Lead disciplinary procedures (warnings, suspensions, dismissals)

• Manage mutual termination agreements (calculations, DRIEETS process, legal compliance)

• Monitor pre-litigation and litigation cases in collaboration with lawyers

• Advise, coach, and support managers in handling individual situations and team dynamics :decision-making support, preparation for sensitive meetings, managerial posture, prevention of legal and human risks, upskilling managers on HR and people fundamentals.

Employees Representative & Legal Framework

• Manage the relationship with the Works Council (CSE): meeting preparation, action follow-up, legal compliance

• Organize professional elections (2027)

• Contribute to the negotiation and follow-up of company agreements (remote work, QWL, gender equality, etc.)

• Monitor legal developments and continuously adapt our practices

• Ensure compliance with legal obligations: BDESE, DOETH, mandatory postings, workforce threshold monitoring, etc.

Compliance & Risk Management

• Ensure compliance with French labor law

• Prepare HR audits

• Ensure GDPR compliance of HR data in collaboration with the Cyber team

Structuring & Continuous Improvement

• Automate and optimize HR processes (structuring on Notion, Deel, reporting)

• Produce and analyze HR metrics to drive operational performance

• Leverage HR data (KPIs, internal surveys) to improve practices

• Contribute to the continuous improvement of the employee experience

About you

You are known for:

• Your autonomy and proactivity

• Your rigor and reliability

• Your emotional intelligence and composure

• Your ability to set a clear framework while remaining empathetic

• Your pragmatic, solution-oriented approach